ra777 Privacy
Policy
This document transparently presents a complete description of how your personal information is collected, stored, and kept secure on the ra777 platform.
Last updated: 2026. This privacy policy applies to all services and platforms of ra777.
Introduction & Scope
ra777 is a trusted online betting and casino platform dedicated to serving players in Bangladesh. The privacy and security of your personal information is our highest priority. This privacy policy ("Policy") describes how ra777 collects your information, why it does so, who may view it, and what your rights are.
By creating an account on this platform or using any of its services, you are agreeing to all the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact us.
This policy applies to ra777's website, mobile browser version, and all associated digital channels. It does not apply to third-party websites or services.
Information We Collect
ra777 may collect the following categories of information:
2.1 — Information You Provide Directly
Information you provide during account registration or identity verification may include:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Residential address
- National ID (NID) or passport details (where identity verification is required)
- Payment information: bKash, Nagad, or Rocket account numbers (to process transactions)
2.2 — Automatically Collected Information
When you use the ra777 platform, certain technical information is collected automatically:
- IP address and device identifier
- Browser type, operating system, and screen resolution
- Date, time, and duration of platform access
- Pages visited and usage patterns
- Information obtained from cookies and similar tracking technologies
2.3 — Transaction Information
A record of every deposit, withdrawal, and betting transaction you make is stored. This includes the amount, time, method, and outcome of each transaction.
Purpose of Data Collection
ra777 uses your information for the following specific purposes:
- Account management: To create, verify, and maintain your account.
- Age and identity verification: To ensure that only those aged 21 or above use the platform.
- Transaction processing: To complete deposits and withdrawals securely.
- Customer support: To resolve your questions and complaints promptly.
- Security and fraud prevention: To detect unauthorized access and fraudulent activity.
- Responsible gaming: To identify harmful gaming patterns and provide assistance where needed.
- Legal compliance: To meet applicable legal obligations.
- Service improvement: For analysis to further improve the platform experience.
Information Sharing & Disclosure
ra777 operates under a strict privacy policy. Your information is not shared with any third party except in the limited circumstances described below:
4.1 — Service Provider Partners
Payment processors (bKash, Nagad, Rocket) and technical infrastructure providers may receive limited information to carry out their specific functions. All such partners operate under strict confidentiality agreements and may only use the information they receive for the designated purpose.
4.2 — Legal Obligations
We may be required to disclose information when demanded through a court order, government legal directive, or other valid legal process. In such cases, we will attempt to notify you unless legally prohibited from doing so.
4.3 — Business Changes
User information may be transferred in the event of a merger, acquisition, or asset transfer. Advance notice will be given if such a change occurs.
Cookies & Tracking Technologies
The ra777 website uses cookies to improve your browsing experience. Cookies are small data files stored in your browser.
5.1 — Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure core functionality.
- Functional cookies: To remember your preferences (language, settings).
- Analytical cookies: To analyze platform usage patterns and improve the experience.
5.2 — Cookie Controls
You can reject or delete cookies from your browser settings. Keep in mind, however, that disabling essential cookies may prevent some important platform features from working correctly.
Data Security Measures
ra777 has implemented industry-standard technical and organizational measures to protect your information:
- SSL/TLS encryption: All communication between your device and our servers is encrypted.
- Secure payment gateway: All financial transactions are processed through secure, encrypted channels.
- Access controls: Only authorized staff can view necessary information — and only for specific tasks.
- Regular security reviews: Our system security is regularly tested and updated.
- Data minimization: Only the information required to provide services is collected.
- Two-factor authentication: An additional layer of security is available to protect your account.
While we are committed to ensuring the highest level of protection, no internet-based system is completely impenetrable. We therefore ask that you keep your account password confidential and not share your login details with others.
Data Retention Period
ra777 retains your information only for as long as is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
Even after an account is closed or becomes inactive, financial transaction records are retained for a defined period in accordance with legal compliance requirements. Once that period expires, the data is securely deleted or anonymised.
Your Rights
As a user of the ra777 platform, you have the following rights regarding your own information:
- Right to access: You have the right to know what information we are storing about you.
- Right to rectification: You can request that any inaccuracies in your personal information be corrected.
- Right to erasure: In certain circumstances you can request that your information be deleted, though complete deletion may not be possible where legal obligations exist.
- Right to object to processing: In some cases you can object to the processing of your information.
- Right to data portability: Under certain conditions you can receive your data in a structured, common format.
- Right to opt out of marketing: You can request to be removed from direct marketing communications at any time.
To exercise any of the above rights, email us at [email protected]. We will evaluate your request as promptly as possible.
Protection of Minors
ra777 is for those aged 21 and above only. We never knowingly collect personal information from anyone under the age of 21. Age verification is mandatory at the time of account registration.
If we become aware that a minor's information has been collected in error, we immediately delete that information and close the associated account.
Third-Party Links
The ra777 platform may occasionally contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We recommend reading the privacy policy of any third-party site before visiting it.
Changes to the Policy
ra777 may update this privacy policy as needed. When a significant change is made, the "Last updated" date at the top of the policy will be revised and, where possible, registered users will be sent a notice.
Continuing to use the platform after changes have been made will be considered your acceptance of the revised policy. We therefore encourage you to review this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live chat: available 24/7 on the ra777 platform
Our support team is able to handle your requests in both Bengali and English. We take your concerns seriously and aim to respond promptly.
Have a question
about your information?
Our support team is available 24/7 — in Bengali or English.
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